Privacy Policy

This Privacy Policy explains how ASB Vac Services Pty Ltd ("ASB Vac Services", "we", "our", "us") collects, uses, stores and protects personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

This Privacy Policy outlines how Themis Medico-Legal Pty Ltd (“Themis”, “we”, “us”, or “our”) collects, holds, uses, and discloses your personal information. Our leadership team is committed to complying with the Privacy Act 1988 (Cth) and other applicable privacy and health records laws in relation to the management of personal information.

We understand the importance of privacy and confidentiality in our work, especially given the sensitive nature of medico-legal matters.

We may collect personal and business information necessary to:

Provide non-destructive digging and liquid waste services
Prepare and administer quotes and invoices
Manage customer relationships
Meet legal and regulatory obligations

This may include names, contact details, business information, site details, payment history, and correspondence.

This policy ensures you are confident that any personal information entrusted to us is afforded the appropriate degree of privacy protection.

2. How We Use the Information

We use collected information to:

Deliver our services
Process enquiries, bookings and payments
Verify account details where appropriate
Communicate about job status or service requirements
Recover outstanding debts
Comply with legal obligations

We do not sell personal information.

3. Disclosure of Information

We may disclose personal information to:

Contractors and service providers assisting us
Waste disposal facilities and authorities
Credit reporting and recovery agencies
Government regulators when required by law
Legal, accounting or insurance advisers

We do not share information with overseas organisations.

4. Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Information may be stored electronically on secure systems or in controlled physical files.

5. Access & Correction

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate.

6. Complaints

If you have concerns about how we handle your information, please contact us. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Contact Us

ASB Vac Services Pty Ltd

Email: admin@asbvacservices.com.au

Phone: (02) 9057 6460

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

Table Of Contents